Cisco CP8800-A-KEM Key Expansion Module for 8800 Series IP Phones – 36-Button LCD Display
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Part Number: CP-8800-A-KEM-
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Cisco CP8800-A-KEM Key Expansion Module for 8800 Series IP Phones – 36-Button LCD Display
Product Description:
The Cisco CP8800-A-KEM Key Expansion Module is a powerful productivity accessory designed to enhance the functionality of Cisco 8800 Series IP Phones. With its sleek design and intuitive LCD interface, this expansion module provides additional programmable line and feature keys—ideal for administrative assistants, receptionists, and high-volume call-handling users.
Equipped with a large grayscale backlit LCD display, the CP8800-A-KEM supports up to 36 programmable line keys (18 physical keys with two-page views), allowing users to manage multiple calls and monitor extensions with ease. Each key is dynamically labeled and can be customized for speed dials, call pickup groups, or feature access, streamlining daily operations and improving responsiveness.
Installation is simple and seamless. The module attaches directly to compatible 8800 Series IP Phones via a side connection, drawing power directly from the phone without the need for an additional power supply. The high-contrast screen ensures legibility in all lighting conditions, while the slim profile complements the professional look of Cisco IP phones.
The CP8800-A-KEM is supported on phones like the Cisco 8851, 8861, and 8865, and can be deployed in environments ranging from busy reception desks to executive offices that require extensive call handling capabilities.
Features:
-
18 physical programmable keys with two-page view; supports up to 36 features
-
Grayscale backlit LCD display; clear visibility in various lighting environments
-
Compatible with Cisco 8851, 8861, 8865 IP Phones
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No external power required; powered through host phone
-
Ideal for receptionists, admins, and power users managing multiple lines
Table 1. Features and Benefits
|
Feature |
Benefits |
|
Illuminated Buttons |
|
|
Off (dark) |
Line available |
|
Green, steady |
Line in use |
|
Red, steady |
Line in use by shared line |
|
Amber, flashing |
Line ringing |
|
Illuminated Page Buttons |
|
|
Off (dark) |
Page not in focus |
|
Green, steady |
Page in focus |
|
Amber, flashing |
Page not in focus, with one or more alerting or on-hold calls present on page |
|
Hardware and Power-Saving Features |
|
|
Graphical display |
The 4.3-inch graphical (TFT) color display provides 16-bit color depth and 480 x 272 effective pixel resolution, with backlight. The display also supports localization requiring double-byte Unicode encoding for fonts. |
|
Articulation |
You can articulate the display to match the same angle as the Cisco IP Phone 8851, 8861, and 8865 that it is connected to. |
|
Directory-number and feature buttons |
The module has 18 physical buttons (36 using page keys). |
|
Page buttons |
Use the two page buttons to access each page of 18 buttons and provide phone status. |
|
Sleep or inactivity mode |
When Cisco IP Phone 8851, 8861, and 8865 models are in power-saving sleep or inactivity mode, the Cisco IP Phone 8800 KEM is also in sleep or inactivity mode. Pressing any button on the key expansion module causes the display to awaken. The system administrator configures the inactivity period. |
Product Specifications
Table 2 describes the hardware product specifications of the Cisco IP Phone 8800 Key Expansion Module.
Table 2. Product Specifications
System Requirements
Table 3 lists the system requirements for the 8800 KEM.
Table 3. System Requirements
|
Phone Firmware/Call Control Server |
Release |
|
Cisco IP Phone 8800 firmware |
10.2(2) and later |
|
Call-control compatibility |
Cisco Unified Communications Manager Version 8.5(1) and later; and Cisco Unified Survivable Remote Site Telephony (SRST) 8.0 (with Cisco IOS® Software Release 15.1(1)T) and later |
Power Requirements
The Cisco IP Phone 8800 Key Expansion Module doesn’t have its own local power supply; it gets power from the attached phones. For more power-supply details, please refer to Table 4.
Table 4. Power-Supply Compatibility Table
|
Configuration |
802.3af Power over Ethernet (PoE) |
802.3at PoE |
Cisco IP Phone Power Cube 4 |
|
8851 + KEM x 1 |
Yes |
Yes |
Yes |
|
8851 + KEM x 2 |
No |
No, (Exception – See Note Below)*** |
Yes |
|
8861 + KEM x 1 |
No |
Yes |
Yes |
|
8861 + KEM x 2 |
No |
Yes* |
Yes |
|
8861 + KEM x 3 |
No |
Yes* |
Yes |
|
8865 + KEM x 1 |
No |
Yes |
Yes |
|
8865 + KEM x 2 |
No |
Yes** |
Yes |
|
8865 + KEM x 3 |
No |
Yes** |
Yes |