When the normally reliable Polycom SpectraLink 6020 Wireless Telephones are in need of repair services. Then let RQ Communications get your enterprise back up and running smoothly. Unlike most consumer-grade cellular phone designs, they have no moving parts, no external antennas, and no complex configuration menus so you want to make sure your phones are going to be fixed by seasoned professionals in the industry.
Polycom SpectraLink 6020 phones are a great choice for businesses that need to keep in touch with their employees while on the go. However, like all electronic devices, they can sometimes experience problems. If you’re having trouble with your SpectraLink 6020 phones, don’t worry – we can help!
Basic Specifications
Radio frequency – 902–928 MHz
Transmission type Frequency Hopping Spread Spectrum (FHSS)
FCC certification Part 15.247
Voice encoding ADPCM (Proprietary)
Transmit power Up to 100 mW peak, < 10 mW average
Display Up to six lines of text plus one icon status row and one row for softkey labels.
Model dimensions 5.4″ ´ 2.0″ ´ 0.9″ (14.0 ´ 5.1 ´ 2.3 cm)
Model weight 3.9 ounces (112.4 g) with) Standard Battery Pack
Standard Battery Pack capacity
4 hours talk time
80 hours standby
6020 Wireless Handset User Guide
If you’re looking for
- Turnaround Speed
- Quality Service
- and Money-Saving Deals on Your Company’s Fleet of Phones
Then using an independent enterprise repair company like Retrotel is going to be your best option.
We can save your organization from additional expenses and avoid downtime with your wireless phone system.
We can replace your fleet of phones damaged parts with original ones or quality aftermarket components.
The prices we offer are much lower than those you’ll find online because of our procurement process and our repair procedures.
How Does it Work?
Once you give us a call to get your unique RMA number, we will send out a box to you within 24-48 hours so that you can ship your broken or damaged device to us for repair.
What types of repairs do you perform on the Polycom SpectraLink 6020?
We can fix most parts on any out-of-warranty phone equipment like:
- Broken Case
- Broken charging port
- Static
- No Power
- Will not initialize ( this is when the Telecom tech is trying to add it to their system)
- Firmware Issues
- Liquid Damage
- Stuck Buttons
- Broken Case
All our repairs include case, replacing buttons (referred to as keypad as well) and the battery cover.
What areas do you service?
We offer nationwide service, and, in some cases, we can even provide next-day service to all the major cities across the US.
Don’t spend more than you have to
When it comes to choosing reputable service repair professionals make sure you check out prices first.
We can offer you the same level of service as most enterprise solutions, but at a fraction of the cost!
Let us extends the life of your business phone system. Our dedicated staff of experts has been repairing business phones since 1998.
Interested in bulk pricing for large repair quantities CLICK HERE

